December 2025

For most organizations, their ROI has represented the closest thing to a north star. A clean and simple number that supposedly helps them see through all the clutter. Regardless of what the analysts say, what the reports indicate, and what thousands of focus groups might indicate, at the end of the day, the ROI has […]

There are a few words that you’re likely to find in almost every CEO’s communications. Words like alignment, efficiency, and collaboration. It would indicate just how much weight organizations place on ensuring these qualities are reflected in their operations. However, most organizations operate in a manner far from it. Rather than one cohesive, well-oiled machine,

For years, and perhaps even decades, organizations have been trying to solve the visibility problem. Dashboards have been the ultimate go-to solution. Widgets have helped. KPIs have made things more measurable. Each has promised clarity but has delivered noise to varying degrees. The logic has been fairly straightforward: leaders want to understand what’s happening to

In most cases, C-suites are rarely ever caught blindsided because of wrong decisions. What does come as a surprise is usually how they made what they thought was the right decision because they didn’t have the right picture of how things were. What does that mean? On paper, everything looked fine. The dashboard was green.